HLTAID011

Provide First Aid

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Course Description

HLTAID011 – Provide First Aid – is a nationally recognised unit designed to equip individuals with the essential skills and knowledge needed to provide a first aid response in a variety of situations. This comprehensive training covers the practical techniques required to manage medical emergencies such as injuries, illnesses, and accidents, offering participants the confidence to act promptly and effectively when first aid is needed. The course includes both theoretical knowledge and hands-on practice to ensure learners are fully prepared to handle real-life emergency situations.

Throughout the course, participants will learn how to assess the scene of an emergency, manage casualties, and administer life-saving procedures such as cardiopulmonary resuscitation (CPR), use an automated external defibrillator (AED), and treat wounds, burns, and fractures. The unit also covers first aid for common conditions like allergic reactions, asthma, and shock, alongside the proper care for bleeding, sprains, and other injuries. Participants will follow the DRSABCD action plan, which ensures a structured and safe approach to first aid responses.

HLTAID011 is suitable for individuals in a wide range of settings, including workplaces, schools, sports organisations, and community groups, as well as for anyone who wants to be prepared to respond to emergencies in everyday life. Upon completion, learners will be confident in applying first aid techniques in line with the guidelines set by the Australian Resuscitation Council (ARC) and other relevant bodies.

As a key requirement for many workplace health and safety standards, this unit provides valuable, potentially life-saving skills that are applicable across all sectors. With HLTAID011 certification, individuals are equipped to make a meaningful difference in emergency situations, both professionally and within the community.

Units Delivered

The following units will be included in your certificate:

HLTAID011 - Provide First Aid

HLTAID009 - Provide cardiopulmonary resuscitation

HLTAID010 - Provide basic emergency life support.

Additional Information

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Refresher Face to Face contact time of at least 6 Hours
Blended Face to Face contact time of at least 6 Hours
Face-to-Face Face to Face contact time of at least 7 Hours 30 Mins
Online with face-to-face assessment Face to Face contact time of at least 1 Hour

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • An official form of photo identification (e.g., driver’s licence, passport, or student ID).
  • Physical capability to be able to meet the demands of the practical demonstration skills including CPR *
  • To successfully complete this course, students will need to demonstrate the following language, literacy, numeracy and digital (LLND) skills during training and assessment:
    • Learning: Follow instructions, ask for help, and learn from feedback.
    • Reading: Read short texts like signs and step-by-step instructions.
    • Writing: Write short notes or fill out a simple form.
    • Oral communication: Listen carefully and speak clearly in a classroom environment.
    • Numeracy: Count and use simple numbers.
    • Digital Literacy: Able to use a mobile phone or basic device to read messages, follow online instructions, complete online forms or access learning resources

*Important note: In order to issue an accredited certificate, CPR must be performed on the floor with no exemptions.

Online learning: Students must have basic digital literacy skills to navigate online platforms, complete assessments, and access course materials. Before enrolment, students should assess their ability to engage in online learning. Support is available where required. The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and associated assessment tasks.

Delivery mode: Online with face-to-face - The online pre-course learning and theory assessment is expected to take approximately 5.5 hours to complete. These timeframes are estimates. Individuals with prior experience in similar training may complete the online component in less time, while those new to the subject may need more time to complete all the learning content and theory questions.

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

This certificate has an industry recommended renewal period of 36 months

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook on our website for all details relating to rights and responsibilities including complaints and appeals.

Performance tasks and practical scenarios:

  • Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)
  • Perform CPR on an infant
  • Manage a casualty with anaphylaxis
  • Manage a casualty with asthma
  • Manage a choking casualty
  • Manage a casualty with non-life-threatening bleeding and requiring minor wound cleaning
  • Manage a casualty with shock
  • Manage a casualty with a nosebleed
  • Manage a casualty with a fracture and dislocation
  • Manage a casualty with a sprain and strain
  • Manage a casualty with envenomation (snake/ funnel-web spider bite)

Documentation – The student must complete all documentation according to the required standard:

  • Complete a first aid incident report form based on the simulated first aid scenario

Theory assessment: A written assessment consisting of multiple-choice questions. 


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