SISCAQU019
Supervise Patron Safety in Aquatic Locations
- Nationally Recognised Certificate
- Fast Certificate Turnaround
- Experienced and Certified Instructors
- Flexible Learning Options
- Industry Validated

Course Description
The unit SISCAQU019 – Supervise Patron Safety in Aquatic Locations – equips individuals with the skills and knowledge required to ensure the safety of patrons in aquatic environments, such as pools, water parks, and beaches. This unit is essential for lifeguards, pool supervisors, and aquatic facility staff who are responsible for monitoring and managing the safety of visitors in a variety of water settings.
Throughout the course, participants will learn how to assess and manage risks in aquatic environments, enforce safety rules, and respond effectively to emergencies. The training covers key areas such as surveillance techniques, hazard identification, accident prevention, and emergency response procedures, including performing rescues and administering first aid if necessary. Participants will also develop communication skills to interact with patrons, manage behaviour, and provide safety instructions.
This unit is ideal for lifeguards, aquatic facility managers, and staff responsible for ensuring the well-being of patrons in aquatic settings.
Upon completing SISCAQU019, participants will be equipped to supervise patron safety in aquatic locations, ensuring a safe and secure environment for all visitors. This training is crucial for preventing accidents and ensuring swift and effective responses in emergency situations.
Units Delivered
The following units will be included in your certificate:
SISCAQU019
Supervise patron safety in aquatic locations
Course Delivery
This course can be delivered/assessed in the workplace or at facility organised by the training provider.
Course Durations
Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
Entry Requirements
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
- Physical capability to be able to meet the demands of the practical demonstration skills including:
- Visual acuity to scan and patrol the aquatic venue effectively, monitor patron activity and identify hazardous patron behaviours that pose a risk to the individual and other patrons as well as identify emergency situations
- Ability to inform patrons of unsafe behaviour and clearly, courteously and constructively provide information about safety rules to support compliance and safety as well as communicate emergency situations
- Literacy and numeracy skills to be able to meet the demands of the course including:
- Interpret detailed workplace policies and procedures for venue supervision, risk management of patron safety and emergency response
- Provide clear and unambiguous verbal and non-verbal communications to staff, activity leaders and patrons
- Resolve diverse and unexpected safety incidents promptly and decisively
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
Certificate Renewal Requirements
This certificate does not require renewal
Learner Rights, Responsibilities & Support
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook on our website for all details relating to rights and responsibilities including complaints and appeals.
Assessment Activities
Practical scenarios :
- Recognise and respond to three (3) situations:
- Unsafe patron behaviour which results in breaches of safety
- At-risk person with special needs
- An emergency situation resulting in pool closure
- Participate in a discussion with an aquatic industry leader to clarify safety rules for the activity
- Documentation – complete an Incident Report form
Theory assessment – A written exam consisting of multiple-choice and short answer questions must be completed at the end of the training session. Students must answer all questions
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909
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