RIICOM301E
Communicate Information
- Nationally Recognised Certificate
- Fast Certificate Turnaround
- Experienced and Certified Instructors
- Flexible Learning Options
- Industry Validated
Course Description
The unit RIICOM301E – Communicate Information – equips students with the skills and knowledge to effectively communicate in the workplace, ensuring a clear and accurate exchange of information in various professional contexts. This unit is essential for individuals working in industries such as mining, construction, manufacturing, and logistics, where effective communication is critical for safe and efficient operations.
Throughout the course, students will learn how to interpret, convey, and respond to information using various communication methods, including verbal, written, and electronic formats. The training focuses on adapting communication techniques to suit different audiences, ensuring clarity, and minimising misunderstandings. Students will also develop skills in using workplace-specific terminology, creating reports, and following procedures to ensure accurate information flow. Emphasis is placed on communicating in high-pressure environments, such as during incidents or emergencies, where effective information sharing is crucial.
This unit is ideal for team leaders, supervisors, and workers responsible for communicating operational and safety information across teams, or those who work in environments where precise communication is essential.
Upon completing RIICOM301E, students will have the skills to communicate information clearly and effectively, contributing to improved teamwork, safety, and operational success. The knowledge gained from this course enhances workplace efficiency and ensures that critical information is shared accurately and on time.
Units Delivered
The following units will be included in your certificate:
RIICOM301E
Communicate information
Course Delivery
This course can be delivered/assessed in the workplace or at facility organised by the training provider.
Course Durations
Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
Entry Requirements
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
- The ability to read and write basic English and interpret workplace documentation, policies and procedures
- The ability to use technical and workplace specific vocabulary to verbally communicate and complete workplace records and forms
- Have basic computer skills to prepare and deliver a presentation in an electronic format as well as communicate work activity information electronically.
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
Certificate Renewal Requirements
This certificate does not require renewal
Learner Rights, Responsibilities & Support
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook on our website for all details relating to rights and responsibilities including complaints and appeals.
Assessment Activities
Practical Assessment:
- Deliver a presentation during a Toolbox Talk
- Complete a Toolbox talk template
- Resolve conflict and complete conflict resolution meeting notes
Theory Assessment:
- A written assessment consisting of multiple choice and short answer questions.
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909
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