RIICOM301E
Communicate Information
- Nationally Recognised Certificate
- Fast Certificate Turnaround
- Experienced and Certified Instructors
- Flexible Learning Options
- Industry Validated
Course Description
The unit RIICOM301E – Communicate Information – equips students with the skills and knowledge to effectively communicate in the workplace, ensuring a clear and accurate exchange of information in various professional contexts. This unit is essential for individuals working in industries such as mining, construction, manufacturing, and logistics, where effective communication is critical for safe and efficient operations.
Throughout the course, students will learn how to interpret, convey, and respond to information using various communication methods, including verbal, written, and electronic formats. The training focuses on adapting communication techniques to suit different audiences, ensuring clarity, and minimising misunderstandings. Students will also develop skills in using workplace-specific terminology, creating reports, and following procedures to ensure accurate information flow. Emphasis is placed on communicating in high-pressure environments, such as during incidents or emergencies, where effective information sharing is crucial.
This unit is ideal for team leaders, supervisors, and workers responsible for communicating operational and safety information across teams, or those who work in environments where precise communication is essential.
Upon completing RIICOM301E, students will have the skills to communicate information clearly and effectively, contributing to improved teamwork, safety, and operational success. The knowledge gained from this course enhances workplace efficiency and ensures that critical information is shared accurately and on time.
Units Delivered
The following units will be included in your certificate:
RIICOM301E
Communicate information
Course Delivery
This course can be delivered/assessed in the workplace or at facility organised by the training provider.
Course Durations
Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
Entry Requirements
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
- The ability to read and write basic English and interpret workplace documentation, policies and procedures
- The ability to use technical and workplace specific vocabulary to verbally communicate and complete workplace records and forms
- Have basic computer skills to prepare and deliver a presentation in an electronic format as well as communicate work activity information electronically.
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
Certificate Renewal Requirements
This certificate does not require renewal
Learner Rights, Responsibilities & Support
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook on our website for all details relating to rights and responsibilities including complaints and appeals.
Assessment Activities
Practical Assessment:
- Deliver a presentation during a Toolbox Talk
- Complete a Toolbox talk template
- Resolve conflict and complete conflict resolution meeting notes
Theory Assessment:
- A written assessment consisting of multiple choice and short answer questions.
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909
Other Training Options
All Courses
Conduct Local Risk Control
The unit RIIRIS201E – Conduct Local Risk Control – equips students with the essential skills and knowledge required to identify, assess, and control risks in the workplace. This unit is critical for individuals working in high-risk industries such as mining, construction, and manufacturing, where effective risk management is vital for maintaining safety and preventing accidents. Throughout the cou...
View Course
Course Set - Basic Safety Training
The unit Basic Safety Training is designed to provide students with foundational knowledge and skills in workplace safety, preparing them to work in various industries where safety protocols are critical. This training covers essential safety principles and practices that help learners identify and mitigate potential hazards, ensuring their own safety and the safety of others in the workplace. Thr...
View Course
Use Safe Rigging Practices to Climb and Perform Rescues on Telecommunications Network Structures
ICTTCR203 Use safe rigging practices to climb and perform rescues on telecommunications network structures is a nationally recognised unit designed for individuals working or intending to work in the telecommunications industry, specifically in roles that involve climbing network structures and performing rescues. This unit equips learners with the essential skills and knowledge to conduct rigging...
View Course
Course Set - Heights Safety Supervisor
The course set including units RIIWHS204E and RIIRIS201E is designed to provide individuals with the knowledge and skills required to effectively supervise safety when working at heights and manage risks in various high-risk environments. This training is essential for those working in construction, mining, maintenance, or any industry where working at heights is common, and safety is a top priori...
View Course