11244NAT
Course in Mental Health Support for First Responders
- Nationally Recognised Certificate
- Fast Certificate Turnaround
- Experienced and Certified Instructors
- Flexible Learning Options
- Industry Validated
Course Description
The unit 11244NAT – Course in Mental Health Support for First Responders – is designed to equip first responders with the knowledge and skills to manage and support mental health, both for themselves and their colleagues. This course is tailored for individuals working in high-pressure, high-stress environments such as emergency services, firefighting, police, paramedics, and other first-response roles, where mental health challenges are often a significant concern due to the nature of their work.
Throughout the course, participants will learn how to recognise signs and symptoms of mental health issues in themselves and others, such as stress, anxiety, PTSD, and depression. The training covers practical strategies for managing mental health, including stress reduction techniques, emotional resilience, and self-care practices. Participants will also learn how to provide peer support, initiate conversations about mental health, and connect colleagues with professional mental health services when necessary. The course emphasises the importance of reducing stigma around mental health and fostering a supportive work environment.
This unit is ideal for first responders and emergency personnel who want to improve their understanding of mental health and build skills to support their own well-being and that of their peers.
Upon completing 11244NAT, participants will be equipped to manage mental health challenges effectively, provide meaningful support to colleagues, and contribute to a healthier, more resilient workforce. This training is vital for promoting mental wellness and reducing the long-term impact of stress and trauma in high-pressure first-responder roles.
Units Delivered
The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.
11244NAT
Course in Mental Health Support for First Responders
NAT11244001
Develop knowledge of mental health support for first responders
NAT11244002
Provide mental health support for first responders
To view full unit details please visit www.training.gov.au
Course Delivery
This course can be delivered/assessed in the workplace or at facility organised by the training provider.
Entry Requirements
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health.
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Course Durations
Face to Face Delivery 6 hours
Online with Face to Face Delivery 90 minutes
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the Assessment Activities section.
Certificate Renewal Requirements
This certificate does not require renewal
Learner Rights, Responsibilities & Support
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook on our website for all details relating to rights and responsibilities including complaints and appeals.
Assessment Activities
Practical task demonstrations:
- Case Study: Demonstrate an understanding of mental health
- Scenario 1 - Provide Support for a mental health concern
- Scenario 2 - Provide Support for a mental health crisis
Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909
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